MyChart Features

Managing your healthcare has never been easier, thanks to digital tools like Sentara MyChart. This secure online portal and mobile app allow Sentara Health patients to access important medical information anytime, anywhere. From viewing lab results to sending messages to your provider, MyChart is designed to put you in control of your health.

If you’re new to Sentara MyChart or just curious about everything it can do, let’s break down the key features that make this tool such an important part of your healthcare journey.

Key Features of Sentara MyChart

View Test Results Instantly

Gone are the days of waiting for a phone call to hear about your lab or imaging results. With Sentara MyChart, you’ll see your test results as soon as they’re available. The portal also stores historical results, allowing you to track your health trends over time.

Manage Appointments

Need to book a check-up, reschedule a follow-up, or cancel a visit? Sentara MyChart makes scheduling simple. You can also receive reminders to ensure you don’t miss important appointments.

Secure Messaging with Your Care Team

MyChart lets you communicate directly with your healthcare providers through a secure messaging system. Whether you have questions about medications, symptoms, or test results, you can send a quick message without waiting on hold.

Medication Refills and Tracking

Running low on your prescription? Request a refill through MyChart in just a few clicks. You can also review your active medications, dosage instructions, and refill history.

Billing and Payments

Medical bills can be stressful, but Sentara MyChart helps you manage them with ease. You can view your statements, pay bills online, and even set up payment plans directly from the portal.

Proxy Access for Loved Ones

If you’re a caregiver or parent, proxy access allows you to view and manage the medical records of your child, spouse, or another dependent. This makes it easier to stay on top of their care.

Telehealth Visits

Sentara MyChart supports video visits, allowing you to meet with your provider from the comfort of your home. All you need is a smartphone, tablet, or computer with a camera and internet connection.

Personalized Health Information

From immunizations to allergies and medical history, MyChart provides access to your complete health record. Having this information in one place makes it easier to share with other providers when needed.

Health Reminders and Notifications

The portal keeps you informed with reminders about screenings, vaccinations, and upcoming appointments. These prompts help you stay proactive with preventive care.

Mobile App Access

Sentara MyChart isn’t limited to your computer. The mobile app, available for both Android and iOS, ensures you can manage your healthcare anytime and anywhere.

Sentara MyChart Features FAQs

What types of test results can I see in Sentara MyChart?

You can view lab results, imaging results like X-rays or MRIs, and doctor’s notes. Most results are released automatically as soon as they’re available.

Can I schedule or change appointments through Sentara MyChart?

Yes. MyChart allows you to schedule new visits, reschedule existing ones, or cancel appointments online. You’ll also receive reminders for upcoming appointments.

How secure is messaging with my provider?

Messages sent through MyChart are encrypted and HIPAA-compliant, ensuring your conversations with providers stay private and secure.

How do I request a prescription refill?

Log in to MyChart, go to the Medications section, and click “Request Refill.” Your request will be sent directly to your provider or pharmacy.

Can I pay my medical bills in Sentara MyChart?

Yes, you can view detailed statements, pay bills securely, and even set up payment plans if needed—all within the billing section of MyChart.

What is proxy access and how do I use it?

Proxy access allows you to manage the health records of someone you care for, such as a child, spouse, or elderly parent. You’ll need to request proxy access through your Sentara provider.

Can I use Sentara MyChart for telehealth visits?

Absolutely. You can book virtual appointments and connect with your provider through video visits, saving you time and travel.

What kind of health information can I review in MyChart?

You can access your immunization history, allergies, medications, past diagnoses, and medical history, all in one convenient place.

Does Sentara MyChart send reminders?

Yes, MyChart can notify you about upcoming appointments, preventive screenings, and important health reminders, helping you stay on top of your care.

Is there a mobile app for Sentara MyChart?

Yes, the Sentara MyChart app is available on both the Apple App Store and Google Play Store. It provides the same features as the web version, optimized for mobile use.