Contact Sentara Health

Sentara Health provides several easy ways for patients and community members to connect, whether you need assistance with scheduling appointments, billing inquiries, or navigating the Sentara MyChart portal. Our team is committed to making your care experience as smooth and accessible as possible.

We value your feedback—it plays an important role in helping us improve the quality of our services. You can call and speak directly with a Sentara Health representative for immediate support, or use our secure online contact form for non-urgent questions. Messages submitted online are typically reviewed and answered within a few business days.

Please remember: Sentara MyChart is not designed for urgent medical needs. If you are facing a medical emergency, call 911 right away or visit the nearest emergency department.

Sentara Health Contact Information

If you have general questions, suggestions, or need assistance, Sentara Health is always here to help. Don’t hesitate to reach out to us for support.

MyChart Customer Help Desk

If you have any questions, please contact us at 1-833-351-4357

We are happy to assist you during normal business hours Monday-Friday. You can expect to receive a response within three business days. For medical questions or concerns, please contact your doctor or healthcare provider.

If you have a medical emergency, call 911 or go to the nearest hospital.

For Assistance: Visit https://www.sentara.com/forms/mychart-contact-us and fill the contact form to receive support via email.