Sign Up - Sentara MyChart

If you’re ready to set up your Sentara MyChart account, you can register online anytime or ask for assistance at your next visit to a Sentara Health facility. A member of your care team can help you get connected right away. If you’ve already received an activation code, you can use it to quickly link your health records and complete the signup process.

Activation codes are often provided by email or included in your After Visit Summary from Sentara. Each code is unique and made up of letters and numbers separated by dashes—for example: ABCD-EF123-GH4TF. This code is required to securely activate your account and ensure your medical information is properly linked to your profile.

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How to Sign Up for Sentara MyChart with an Activation Code

Here’s how to get started;

Visit the official Sentara MyChart login page: https://myhealth.sentara.com/account/sign-up
Click on Sign Up.
Enter your activation code, date of birth, and ZIP code as prompted.
Create your username and password for future logins.
Confirm your email and set up security verification to keep your account safe.
Once completed, your account will be active, and you can access your health records instantly.

Important Tips: Make sure to accept terms and conditions. MyChart is a service offered by Sentara. MyChart includes access to MyChart and other Web-based features. Please note: For some features like MyChart, there are specific terms and conditions that apply. If you do not have access to feature based on your type of activation or username and password, the terms and conditions for those features will not apply to you.

Please read the terms and conditions entirely and carefully before using MyChart. These terms and conditions are subject to change without prior written notice at any time at Sentara’s sole discretion.

How to Sign Up for Sentara MyChart Without Code

If you don’t have an activation code, you can still request one online:

Go to the Sentara MyChart sign-up page and select Sign Up Without Code.
Provide your personal details such as full name, date of birth, and contact information.
Once verified, Sentara will send you an activation code by email or mail.
Follow the same steps above to complete your registration.

This way, whether you have your activation code ready or not, you can still create your Sentara MyChart account and gain access to secure, 24/7 healthcare management.

Sentara MyChart Activation Code FAQs

What is a Sentara MyChart activation code?

An activation code is a unique combination of letters and numbers that allows you to securely create your Sentara MyChart account. It links your personal health records to your online profile and ensures your information is protected.

Where can I find my Sentara activation code?

You may receive your activation code by email, on your After Visit Summary from a Sentara clinic or hospital, or directly from your care team during an appointment.

How long is my activation code valid?

Activation codes typically expire after a set period, often 30 days. If your code has expired, you’ll need to request a new one through the Sentara MyChart portal or by contacting your provider’s office.

What should I do if my activation code doesn’t work?

If your activation code is not working, double-check that you entered it correctly, including any dashes. If it still fails, request a new code online or call Sentara MyChart support for assistance.

Can I sign up without an activation code?

Yes. If you don’t have an activation code, you can still sign up for Sentara MyChart by verifying your identity with personal details like your name, date of birth, and contact information. Sentara will then send you a new activation code.

Is my activation code the same as my username or password?

No. Your activation code is only used to create your account. Once you’ve signed up, you’ll use your chosen username and password to log in.

Can I use one activation code for multiple accounts?

No. Each activation code is unique to an individual patient and can only be used once to create a single MyChart account.

What if I lose my activation code?

If you misplace your activation code, don’t worry. You can request another one online through the Sentara MyChart signup page or by contacting your healthcare provider.

Can I get a new activation code if mine expired?

Yes. Simply visit the MyChart sign up page, select the option to sign up without a code, and Sentara will send you a new one after verifying your identity.

Who do I contact if I need help with my activation code?

If you need assistance, you can reach out to Sentara MyChart support or call your provider’s office. They’ll guide you through getting a new activation code or help you complete your signup.