MyChart Login

At Sentara Health, care doesn’t stop when you leave the doctor’s office. The Sentara MyChart login portal makes it easy for patients to stay connected with their care team and manage their health 24/7. Whether you log in from a computer, tablet, or mobile phone, MyChart gives you a safe and convenient way to handle everyday healthcare needs. With Sentara MyChart, you can:

  • Join virtual video visits with Sentara providers.

  • Review lab results, medications, allergies, and immunizations.

  • Send secure messages to your care team.

  • Schedule, reschedule, or cancel appointments at Sentara facilities.

  • Use two-step verification for added account security.

  • View and pay your Sentara medical bills online.

  • Manage family member accounts through proxy access.

  • Share your health information with other providers when needed.

  • Connect your MyChart account with other MyChart-enabled healthcare systems for a complete view of your health.

How Sentara MyChart Protects Your Account

Sentara places a high priority on keeping your health data private and secure. Every MyChart session is protected with SSL encryption, making sure your information stays safe between your device and Sentara’s servers. To add an extra layer of security, Sentara MyChart also uses two-factor authentication (2FA). This requires a one-time verification code sent to your phone or email in addition to your password, helping to block unauthorized access.

Your information is only visible to you and your authorized care team. If you grant proxy access, you remain in control of what others can see. Sentara also uses system monitoring, security updates, and audits to protect accounts from threats.

Official Login Get Help!

Steps to Log in to Sentara MyChart

Logging in is quick and straightforward for registered users:

  1. Visit the official login page: Sentara MyChart Login at https://mychart.sentara.com/mychart/

  2. Enter your MyChart username and password.

  3. Click ”Next” to Log In and access your account.

If you haven’t registered yet, click Sign Up and follow the guided steps to create an account.

Recovering a Forgotten Username or Password

If you can’t remember your login details, here’s what to do:

  • Forgot Username? Use your name, date of birth, and email address to retrieve it.

  • Forgot Password? Provide your username, date of birth, and ZIP code to reset your password.

If you still need help, contact the Sentara MyChart Help Desk at 1-800-736-8272.

Sentara MyChart Bill Pay Login

Paying your Sentara bills online is simple and secure:

  • Sign in to your Sentara MyChart account.

  • Click on the Billing section.

  • Choose the medical bill you’d like to pay and your payment method.

  • Follow the prompts to complete payment.

You can also pay without logging in by selecting Pay as Guest on the billing page.

Sentara MyChart Mobile App Login

The Sentara MyChart mobile app puts your healthcare in your pocket. With the app, you can:

  • Book or manage appointments.

  • Check lab results as soon as they’re released.

  • Refill prescriptions and check status.

  • Securely message your providers.

  • Pay medical bills on the go.

  • Join video visits from your phone or tablet.

To get started, download the Sentara MyChart app for free on the Apple App Store or Google Play Store. After installation, select Sentara Health as your provider, then log in with your username and password.

Troubleshooting Login FAQs

Why is my account locked?

Your Sentara MyChart account may be temporarily locked after several failed login attempts. This is a security measure to protect your information. Wait a few minutes and try again, or contact Sentara MyChart support for help.

Does Sentara MyChart use two-step verification?

Yes, Sentara MyChart requires two-step verification for added security. After entering your login credentials, you’ll confirm your identity with a one-time code sent to your phone, email, or another registered method.

Can I log in on my phone or tablet?

Yes, you can log in through the Sentara MyChart mobile app, available on both the Apple App Store and Google Play Store. Once installed, select Sentara Healthcare as your provider and log in with your credentials.

What should I do if I can’t log in even with the correct details?

If you’re entering the right username and password but still can’t log in, try clearing your browser’s cache or switching to another browser. On mobile, ensure the MyChart app is updated. If issues continue, contact Sentara support.

Can I allow someone else to log in on my behalf?

Yes, you can set up proxy access for a trusted family member or caregiver. This allows them to log in and manage certain aspects of your health record, but only with your permission.

Is my login information secure?

Sentara MyChart uses advanced encryption and continuous monitoring to keep your data safe. Two-step verification adds an extra layer of security, making sure only authorized users can access your account.