Sentara Health - Guide to MyChart Login

Sentara MyChart is a secure online patient portal created to make healthcare simple, accessible, and personalized for every Sentara patient. From checking test results to scheduling visits, the portal connects you directly with your care team in just a few clicks.

Available through desktop or mobile devices, Sentara MyChart is designed to keep your health information at your fingertips, no matter where you are. Patients can use the portal to review lab results, request or manage appointments (including video visits), track their medical history, send secure messages to providers, and handle prescription refills with ease. You can also update your personal details, manage insurance, and pay bills online, making it a one-stop solution for your healthcare needs.

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Sentara Healthcare Overview

Sentara Healthcare is a trusted not-for-profit health system headquartered in Norfolk, Virginia, serving patients for more than 130 years. With 12 hospitals, hundreds of care centers, and a strong network of doctors, nurses, and specialists, Sentara has become one of the most respected healthcare providers in Virginia and North Carolina. Sentara is dedicated to delivering excellent care across a wide range of services, including cardiology, cancer treatment, orthopedics, neurology, primary care, women’s health, and advanced surgical procedures. The system is also home to highly regarded specialty centers like Sentara Heart Hospital and the Sentara Cancer Network, where patients receive world-class, specialized care.

Reach: Sentara’s reach extends across multiple states, offering care through hospitals, outpatient clinics, urgent care centers, and telehealth services. With its broad footprint, Sentara ensures patients have convenient access to quality care close to home or virtually through digital platforms like Sentara MyChart.

Reputation: Sentara Healthcare is consistently ranked among the top health systems in the nation for quality, safety, and patient satisfaction. Recognized by U.S. News & World Report and other industry leaders, Sentara has earned a reputation for combining compassionate care with innovative practices that improve patient outcomes.

Digital Care: Digital tools like Sentara MyChart reflect the organization’s commitment to innovation and patient-centered care. The portal allows patients to take an active role in managing their health, offering secure access to medical records, provider communication, appointment scheduling, prescription management, and billing. By blending technology with personalized care, Sentara makes healthcare more efficient, transparent, and user-friendly.

Sentara MyChart Official Portal: https://mychart.sentara.com/mychart/
Sentara Health Official Website: https://www.sentara.com

Sentara MyChart Login

If you’re new to Sentara MyChart, you’ll first need to create an account by clicking on “Sign Up” and following the on-screen instructions. Once your account is set up, logging in takes only a few seconds.

Visit the Sentara MyChart login page.
Enter your Sentara MyChart user name and password.
Click ”Next” to Sign In into your account securely.

Need Assistance?

Forgot Login Information? If you can’t remember your username or password, simply click on the “Forgot Username?” or “Forgot Password?” links on the login page. You’ll be asked to verify your identity using your registered email address, phone number, or other account details before resetting your information.

Locked Account? If you enter incorrect login details multiple times, your account may be temporarily locked. In this case, wait a few minutes and try again. If the issue persists, you can reach out to Sentara MyChart Support at 1-800-SENTARA (1-800-736-8272) for help.

Two-Step Verification Support: For added security, Sentara MyChart requires two-step verification (2FA) when logging in. This means you’ll use your username, password, and a one-time six-digit code sent to your phone or email. This extra step helps keep your medical information safe and ensures that only you can access your account.

FAQs: If you’re looking for quick answers, the Sentara MyChart Frequently Asked Questions general section is a great place to start. Many common issues have already been explained in detail, making it easier for employees and patients to find solutions without waiting for support.

Technical Issues: If you’re experiencing trouble logging in, try clearing your browser cache or switching to a different browser. For ongoing issues, you can contact Sentara MyChart technical support through the Sentara website.

Sentara MyChart App

The Sentara MyChart mobile app makes managing your health even easier by putting everything on your smartphone. Whether you want to review test results, request a refill, or join a telehealth appointment, the app keeps you connected to your care team on the go. The app is free to download from the Apple App Store and Google Play Store, giving you 24/7 access to your health wherever you are.

Sentara MyChart Features

Sentara MyChart provides several main features and benefits. A secure, convenient way to manage your healthcare from anywhere. With your account, you can:

View your medical history, lab results, and provider notes.
Schedule, reschedule, or cancel appointments—including virtual visits.
Request prescription refills and check refill status.
Send secure messages directly to your care team.
Review and pay medical bills online.
Update your personal details and insurance information.

Test Results FAQs

Sentara MyChart makes it easy for patients to view their lab work, imaging reports, and other test results as soon as they are available. Instead of waiting for a phone call, you can securely log in to your account and see your results online. Many results are released automatically, while some may be reviewed by your care team before being shared. This feature helps you stay informed, track your health, and prepare for follow-up care or appointments.

here are some answered FAQs;

How soon will I see my test results in Sentara MyChart?

Most routine lab results appear in your MyChart account within 24–48 hours. Some specialized tests may take longer and could be released after your provider has reviewed them.

Can I view imaging reports like X-rays or MRIs in MyChart?

Yes, radiology reports such as X-rays, CT scans, or MRIs are available in MyChart once they’ve been finalized by your radiologist. Images themselves may not always be included, but the full report will be.

Will my doctor contact me about my test results?

In many cases, yes. Your doctor may follow up through a secure MyChart message, phone call, or at your next appointment to explain results and discuss next steps.

What if my test results look abnormal?

If you see abnormal results, don’t panic. Some variations may be normal depending on your health history. Your care team will review your results and contact you if any follow-up is needed.

Can I share my test results with another doctor?

Yes, you can download or print your test results directly from MyChart to share with another provider. You can also grant proxy access to allow another doctor to review your records securely.

Are all test results released to MyChart?

Most results are released, but certain sensitive results—such as genetic testing or pathology reports—may be delayed or shared only after your provider reviews them with you.

Can family members see my test results?

Family members cannot see your results unless you have granted them proxy access to your MyChart account. This keeps your information private and secure.

Why do some test results appear sooner than others?

Different labs and departments process results at different speeds. Routine labs may appear quickly, while specialized tests take more time and review before release.

Can I request a copy of my test results outside of MyChart?

Yes, you can request an official copy through Sentara’s Medical Records Department if you need physical or certified copies.

What should I do if I don’t see my test results in MyChart?

If your results don’t appear within the expected timeframe, contact your provider’s office or use the secure messaging feature in MyChart for assistance.